the Comparative analysis of the basic tendencies of management of communications

For a basis and practical base establishments SPO have been taken. On it there is a number of the reasonable reasons. In SPO last decade have occurred essential as legal, and institutsionalnye changes, basic of which - transfer of federal colleges and technical schools to management subjects of the Russian Federation, an establishment according to the Federal law from 29.12.2012 N 273-FZ About formation in the Russian Federation integral and system level SPO.

For definition of advantages of formation of a controlling mechanism by communications it is expedient to consider the basic tendencies of development most SPO, to analyse volume and dynamics. And as to carry out the analysis of dynamics of development of each of components of the mechanism of communication interaction.

Thus establishments SPO, unlike high schools which have faced fast decrease in a reception, as a whole have saved the items, the popularity among students. Decrease in level of preference of programs of preparation of qualified workers was partly filled with increase

Reception level on programs of preparation SPO. The given tendency

Drawing 2.3 - Dynamics of an enrolment of students on levels (subtotals) of vocational training, thousand people

On the basis of formulated above theoretical positions of management by staff on the basis of communication management communications in establishments SPO are necessary for considering as stable interrelation between its subjects (students, teachers, the administrative board) and as process of effective broadcasting of information flows from one subject to other with allowance for noise elimination of communication perception and formation of a system cover of communication fields of interaction. And first of all the practical importance of consideration of establishments SPO, consists in the nature of pedagogical dialogue and the behavioural party of mutual relations inherent in it, and also in application of certain communicative tools, according to the designated pedagogical purposes and problems. Analyzing educational process from the point of view of its interaction of the major

Subjects, we will notice, that it is realised in communicative space at three levels: structural, interdisciplinary and educational.

Communication interaction in establishments SPO represents set of social and professional, business and interpersonal communications which include mutual relations between three main subjects of the most educational cycle are trained, professoro-teaching structure and an establishment management.

Thus now since 2016 on 2017 it is possible to speak about a certain starting point in dynamics of indicators of a population at the age from 15 till 24 years. The given time section is characterised by serious changes of the developed demographic tendency. It is possible to confirm, on change to not numerous generations of 1991-2000 years of birth in establishments SPO come young generation which was born during an epoch of digital economy. Thus they will form demand for services SPO the next 20 years. It becomes natural pressing question of the comparative analysis of communication interaction in the given organisations with allowance for specificity of the most educational process and the developed trends.

Because one of subjects are trained, we will stay on prognoznom a number trend as further research will be staticized towards management of communications.

The given forecast of change of number of youth at the age of 15-19 years in 201 7-2030 on federal districts and subjects of the Russian Federation is presented in drawing 2.4. The forecast is made on the basis of data of the Russian base on birth rate and death rate by means of a method demographic recursors. At forecast formation by primary data age mortality rate coefficients for 2014 are the mid-annual population for 2014 on annual intervals. The forecast is made on annual intervals of persons from 15 till 19 years (set

The people visiting educational institutions SPO of various level) for all regions of the Russian Federation.

The forecast is intermediate term (to the middle 2029 and the beginnings of 2030), plural, interval and componental. Data on 85 regions, including three cities of federal significance have been considered: Moscow,

Drawing 2.4 - the Forecast of change of number of youth at the age of 15-19 years in 2016-2030 on federal districts, % by 2005

From the presented results it is visible, that all regions up to the beginning of 2030 stable demographic growth expects. The aggregate number 15-19-летних in the Russian Federation will grow from 6 596,0 thousand people in 2017 to 8 951,6 thousand people in 2030. It is important to notice, that consequences of demographic recession of previous decade and will not be overcome definitively: in 2030 number 15-19-летних will make only 74,4 % to level of 2005

In the subjects of the North Caucasian federal district who have tested the least losses in previous decade, number of youth will increase from 656,0 thousand in 2016 to 784,7 thousand in 2030 the Rates exceeding srednerossijskie, the young population in Uralsk (from 572,2 thousand in 2016 to 865,0 thousand in 2030) will be restored and

Siberian (from 928,3 thousand in 2016 to 1 354,2 thousand in 2030) federal districts. On the other hand, set 15-19-летних in regions of the Far East by 2030 hardly will exceed 2/3 significances of 2005

It is expected, that the most dynamical growth of the population at the age of 15-19 years by 2030 will be demonstrated by following subjects of the Russian Federation: the Chechen Republic (124,2 % to level of 2005), Republic Tyva (110,7 %), Republic Altai (108,4 %), the Ingush Republic (97,9 %), Hanty-Mansijsky autonomous region (96,3 %), the Tyumen area (91,9 %), Jamaloyonenetsky autonomous region (88,8 %), Republic Dagestan (88,0 %), Nenets autonomous region (87,5 %), Republic Sakha (83,6 %), Republic Khakassia (83,4 %), Republic Buryatiya (81,2 %), St.-Petersburg (81,0 %), the Moscow area (80,6 %), Krasnodar territory (80,6 %), Novosibirsk area (80,5 %), Sverdlovsk area (80,4 %), the Astrakhan area (80,2 %), Republic North Ossetia (79,3 %), Moscow (79,1 %).

The most limited resource of youth of 15-19 years by 2030 following regions will have: Republic Kareliya (65,9 % to level of 2005), the Vladimir area (65,8 %), Primorye Territory (65,2 %), the Jewish autonomous region (64,9 %), the Ivanovo area (64,5 %), the Ryazan area (64,5 %), the Voronezh area (64,3 %), the Oryol area (63,9 %), the Magadan area (63,7 %), the Saratov area (63,3 %), Bryansk area (62,8 %), Murmansk area (62,8 %), Leningrad region (62,4 %), the Penza area (62,3 %), the Tula area (61,8 %), the Pskov area (60,8 %), Smolensk area (59,6 %), the Ulyanovsk area (59,6 %), the Tambov area (56,1 %), Republic Mordovia (56,0 %).

Thus, SPO and its internal environment including communication development, as well as an education system as a whole, are under certain influence of demographic factors. Modification transformations of a population of certain age are display of spasmodic demographic dynamics and predetermine a demographic situation in bolshej degrees, than current changes
Birth rate or death rate (drawing 2.5). Thus the natural

Processes cannot be ordered by straight lines administrative

Decisions. Therefore the expediency of working out of an effective controlling mechanism of communications does not raise the doubts, as the developed

Demographic trends and forecasts speak about expediency

Accumulations of internal resources by means of communication interaction and formation of a corresponding infrastructure.

Drawing 2.5 Change of number of a quota of system SPO and youth at the age of 15-19 years in regions Central FO, % by 2005

Long-term influence of these factors can be predicted and considered only at formation of an infrastructure of communication development at management of staff. That further it will be considered in the third chapter, proceeding with the formed controlling mechanism communication development. Thus system SPO is one of the uneasiest from the point of view of management of staff.

Let's stay on regional aspect. Regional systems SPO in 2005-2015 placed in the conditions of sharp decrease in a population in an age range from 15 till 19 years. Decrease in number of entrants which act on preparation programs

Qualified workers and experts of an average link, has forced regional controls to reduce formation reception estimated figures, to rationalise structure of the professional educational organisations, to define additional resources for their financing, to revise a estimation of educational activity.

Because establishments SPO constantly depend on negative demographic dynamics, they have generated adaptable mechanisms for this purpose. Data of educational statistics show to us, that the target audience of the professional educational organisations decreases, but is far not such steps, as number of youth of corresponding age. Colleges and professional schools have defined methods of additional attraction of students on the educational programs. The proof of it is the big growth of indicators of coverage SPO in the majority of subjects of the Russian Federation. On what is necessary to pay attention? In our opinion it not only possibility of attraction of potential students within the limits of a selection committee, but also their subsequent interest in the most educational process at the expense of an effective system of management of communications and removal of uncertainty of development of the education system. Here again there is one more problem most SPO.

Inflow of students increasing in the relative relation on programs SPO in bolshej degrees had the primary source increase of quantity acting in colleges on the basis of the basic general education. The share of graduates 9 classes which have continued training in high school, has decreased last 10 years almost for 10 %, at the same time educational organisations SPO have in large quantities incurred function of granting of services of the average general education. Now the significant part of the youth formally considered by statistics as students SPO, actually runs in the program at the age of 15-16 years
High school. Having studied data about change of number of students SPO in regions, it is necessary to take into consideration this bending factorial sign.

At formation of regional programs of development SPO on intermediate term prospect it is necessary to take into consideration change of factors of a demography. Programs of transformation SPO, preparation of young teachers and masters of inservice training, updating of the educational equipment etc. - all is components of an educational communication infrastructure which should be predicted with allowance for long-run trends which svjazanny with predicted increase till 2030 of number of persons at the age of 15-19 years.

Thus, with allowance for the comparative demographic analysis reflecting a situation in organisations SPO, by us it is allocated initial functional areas kommukatsionnogo managements: proactive, interacting, turbulent.

Proactive function stimulates trained to action, an act in the certain realised direction. Interacting function is especially necessary in educational communicative interaction of the teacher with trained in situations of uncertainty of educational process. Turbulent function reflects complexity of management in establishments SPO: agreeing and supporting opinion of one, trained necessarily, opposes itself to other or group, entering with them in inconsistent relations destabilization of communicative interaction, accordingly, will be organised. The given situations appear in educational institutions are spontaneously or intentionally carried out at application of interactive forms at realisation of the certain purpose connected with development, a new teaching material, examination.

The presented functional communication areas have allowed to allocate basic elements of a controlling mechanism with communications in organisations SPO for definition of advantages of management by communications, namely technological, information, administrative and public.

Let's carry out the comparative analysis of dynamics of development of each element. The technological element of management in establishments SPO appears communications as one of most promptly and consistently developing, and it makes significant impact on speed of communication interaction in the organisations. It includes application by the organisations in the activity of personal computers, computer networks of various level, software products, management personal sites of the organisation. Considering results of application of communication technologies as of 2016 it is necessary to designate, that establishments SPO made a choice towards application in the activity of personal computers, namely 95,2 %. The given types of establishments apply to broadcasting of the information of 89,8 % in the activity global information networks, that essentially strengthens speed of broadcasting of the information and accelerates its exchange, both in the organisation, and with an environment (table 2.1).

Table 2.1 - Application of communication technologies in

Establishments SPO, in % from the general number of the surveyed organisations



The applying:

2011 2012 2013 2014 2015 2016
Personal computers 90,50 90,67 91,34 92,56 93,67 95,87
Locally the computer network 82,43 83,45 84,67 87,93 88,91 89,43
E-mail 76,12 77,34 78,23 80,94 81,96 82,78
Global information networks 77,89 81,56 82,67 83,94 88,90 94,56

Thus, on the average it is necessary to note the following tendency every second establishment SPO which applies computers in the work, has an acting site in a network the Internet and wireless access to the organizational internal network. High influence on management of communications renders the delivered software products which is capable to realise diverse functions from broadcasting of the information before effective acceptance administrative decisions at management of staff (table 2.2).

Table 2.2 - Application of special software in

Establishments SPO, in % from the general number of the investigated organisations

Establishments SPO applying special software 2011 2012 2013 2014 2015 2016
In total 89,5 91,12 93,82 96,45 96,78 96,97
From them:
For the permission of organizational, administrative problems 59,34 65,57 63,43 66,78 69,65 72,32
For realisation of economic accounts in electronic form 45,70 59,70 59,90 61,20 61,30 57,01
Elektronno-help systems 53,20 56,70 65,10 63,50 72,46 53,7
For management of the state purchases 43,20 44,78 45,82 46,71 47,83 48,24
For access granting to databases through global information networks 23,45 24,56 25,67 26,73 27,82 28,93
Training software products 35,67 35,78 36,20 37,45 38,20 39,17
For management of the automated educational process 35,81 36,56 37,55 38,11 38,44 39,98

From the presented table it is visible, that on the end of 2016 96,97 % of establishments SPO applied diverse kinds of specialised information products, beginning from e-mail to systems giving the chance to realise access to databases to the permission
Difficult administrative problems, and also other administrative aspects that speaks about increase in effect of a technological element of a control system of communications.

Hence, establishments SPO initiatively apply communication technologies in the educational activity, comprehend bases of work with trained through the Internet. Thus they do not reduce costs for a technological element of management of communications, carry out introduction of the newest information products for increase of qualitative level of management by staff, that, in the end, is reflected in efficiency of all education system.

The following element of management of communications which is necessary for analysing is an information component of communication process. It is characterised by level of automation of reception of information flows, automation of the process of document circulation. It is necessary to notice, that the large part of the organisations and establishments in independence of economic activities kind have several times increased degree of application of automatic interchange of the broadcast information since 2011 for 2016. The doubtless leader are the formation organisations, on the end of 2016 82,36 % of information flows is broadcast in electronic form.

Thus, the information component of management of communications plays the big role in broadcasting of qualitative information flows in the course of acceptance of administrative decisions.

In this case use in work of establishments SPO of the personal computers, certain software products, the organisations of electronic document circulation establishes certain requests to a skill level the employee of establishments. Thus, the public definition of managerial process by communications is rational for analyzing by quantity of employees for which it is necessary
To pass advanced training, or training, taking into consideration fluctuation of the personnel and other indicators. Having studied distribution of a volume of employment in economy by kinds of an economic activities and an educational level it is necessary to notice, that overwhelming majority of workers taken in formation have an education highest level - 56,27 %, thus in sphere of scientific researches and workings out corresponding level reaches 83,25 %. Thus, shots with generated kompetentsijami are one of the major directions of development of the educational environment, introducing into the activity communication controlling mechanisms. As managerial processes by communications mean application of innovative workings out and interchange methods communication fields. Hence, establishments SPO increase an account part on staff, realise preparation and retraining of employees that gives the chance to supply the effective organisation of work.

The administrative element of a controlling mechanism communications can be characterised presence of return communicational linkages, degree of realisation of long-term purposes and the operative purposes.

Having studied present organizational structures of management SPO management of communications is necessary for realising in the conditions of structurization of the mixed type. For formation it is very progressive and innovatively directed.

As it can be considered as combined because it includes signs of types of organizational structures widely applied in world practice: the plane; linearly-functional;

divizionalnaja and functionally focused. It includes a level of development administrative components which can be evaluated on size of used communications, degrees of relative detailed elaboration of the process.

Thus, modern establishments SPO undertake to comprehend necessity of management of communications, but thus now is not developed methodological bases of the controlling mechanism by communications as system phenomenon. Only isolated management of its separate segments is observed.

2.3 Influence of communications on a management efficiency staff

In postcrisis realities of dynamically changed environment of increase of a management efficiency staff acquires the special practical importance. Effect from the competitive environment both stable economic and administrative transformations reduce the importance of anticipations SPO in the competitive educational environment. To overcome the given problematics the effective controlling mechanism communications allows. In the previous section it has been established, that definition of interrelations depends on it between diverse information flows and realisation of integrity and sistemnosti all control system of staff in establishments SPO.

The main purpose at management of communications consists in realisation of effective interchange of the essential information in establishments SPO. Thus from the point of view of practice communication interaction is productive not always. The given tendency is traced in interrogations of sociologists according to which about 320 thousand workers of 3145 establishments of various areas believe, that partial and not system prorabotannost communication interaction is the basic barrier on a way of reception of due effect to management. The given item is supported by 82 % of managers all over the world.

The target reference point of the analysis of level of organizational communications in establishments SPO is initial. The result from communication interaction is the relation of planned effect to received as a result. The planned effect from management of communications should possess originally a reach indicator, that is rationally measured indicator which gives the chance to define unequivocally results, both positive, and negative, and a distance of affinity to them.

As limitation of theoretical and practical researches in this direction now is observed it is necessary to speak about an urgency of formation of a technique of a system estimation, efficiency of communication interaction at management of staff.

Productive and effective communications serve as the necessary condition of increase in a management efficiency staff, and as a source of successful achievement of problems facing to establishment SPO. The organizational element of management of communications is caused by factors which are subdivided into following groups:

- The individual. They are interconnected with workers of establishment, their ability and stimulus to participate in interchange by communication streams. Thus, it is expediently duly to liquidate hindrances of communication perception and to increase productivity of communications at level of staff. Also it is necessary to form communication the competence of employees, constructive forming of feedback, technological skills of communication interaction, to develop a corporate governance (to encourage open communications);

- Transhipment by information flows. Such factors negatively influence communications as significant number of levels of management, distinction in the status of staff, psychological distantsirovanie, congestion information flows;

Thus process of an establishment of level of communication interaction is a debatable theoretical platform. In our opinion, correctly built communication interaction is favourable from the point of view of economic evaluation as gives the chance to receive necessary results at the expense of the least volume of financial investments.

Principles of effective communications at management of staff in establishments SPO:

- In cases of resolution of problems of communication interaction it is necessary to consider integrity and expediency of information flows;

- Behavioural aspect which includes neargumentirovannost expectations of that reaction to communication information interchange;

- Gravitation to increase in level of data on the partner on communication interaction;

- Development of subjects of dialogue and dynamics of speed of interaction;

- Integrated approach of communication interaction;

- Possibility of presence of the latent signs and barriers.

In drawing 2.6 information leakage process is displayed at translation of the message in the conditions of communication interaction in establishments SPO, that in turn influences formation of communication hindrances. Process occurs as follows. The information flow compiler forms some file of the information necessary for acceptance of the effective administrative decision, having thus all set of the information without communication losses. During information broadcasting in connection with a vigorous language filtration the recipient of a broadcast stream is done by the owner of 83 % of the report of information initially planned by the compiler of the information. Thereupon with diverse language obstacles subordinate it is apprehended already on 17 % less from
That that has been said in the conditions of information flow transfer. Further the understanding of an information flow according to specific features of the recipient of the information is carried out. In the indicated phase application only 60 % of an initial information flow is carried out. The following phase is interconnected with specific features of memory, comprehension of the importance of the acquired information flow, at the given stage the recipient possesses 24 % of an information flow.

Drawing 2.6 - Leak of streams of the information at translation of the message in the conditions of communication interaction in establishments SPO

Hence, hindrances of communication perception in the course of information broadcasting make about 76 %. It is Thus obvious, that poor generated process of broadcasting of the information and communication interaction is really done by a detailed hindrance in the conditions of communication interaction. The given negative trends can be considerably reduced.

Using the presented reasons of deformation shifts in the course of communication interaction, following hindrances of communication perception have been allocated.

Table 2.3 - the Characteristic of the basic hindrances of communication perception in managerial process by staff in establishments SPO

Hindrances of communication perception in managerial process by staff in establishments SPO Characteristics
Distortion of messages Complexities and barriers in interpersonal mutual relation. Deliberate transformation of the information

Streams takes place, when the manager does not agree the information. Thus the manager should transform an information flow so that transformation of the most administrative decision was carried out within the limits of the managerial process by staff.

Distortion of information channels occurs also at the expense of administrative transformation. For increase in speed of movement of an information flow or information giving bolshej clearness diverse stocks of data should be transformed and done easier before information broadcasting in the various aspects, thus indicated processes not always lead to necessary result. Also distortions in the conditions of communication interaction of the nature

Administrative decisions. The attention of managers - of managers to messages can be one more source of reduction of effect of broadcast information flows excessive.

Communication congestion Hindrances of communication perception, which

Are formed during interchange by information flows, can be result of congestion of information flows.

Irrational organizational structure Distortion of information flows because the following level of management can transform administrative decisions.
Rivalry between

Communications in managerial process

In a case if on the information compiler certain sources of the information at the same time influence, the recipient of the information grants advantage to that stream which is considered as prime.
Kompetentnostnyj a barrier Each of subjects of the communication

Interactions, the certain level of development which is certain an obstacle for acceptance of the administrative decision has.

Language barrier Language application not clear to the information compiler.
The illogical concept

Administrative processes

Creation as much as possible structured

The information flows completely clear to all without an exception to subordinates, is uneasy and practically impracticable task

Inefficient return channels of interaction Absence of interest to information broadcasting

Table 2.3 continuation

1 2
Insufficient understanding of relevancy of communication interaction Managers frequently believe, that is not obligatory to have data on an organisation condition in aggregate, including the detailed description of the internal environment.

Diverse hindrances of communication perception always are present on all phases of communication interaction, as is the reason deformation of administrative decisions. The probability of settlement of the given hindrances in possible intervals of management is thus high.

Let's consider mainstreams of progressive management of communication development in establishments SPO:

- Development of polar communication interaction. Return communication channels give the chance to reduce communication hindrances, that is that modifies a basis of the broadcast message. A polar feedback is an answer-back reflexion that is heard, read or seen. Formation of stable polar communication in establishments SPO promotes increase of efficiency of acceptance of administrative decisions. Thus bilateral interchange by information flows on comparison with unipolar also passes with smaller speed, nevertheless, reduces intraorganizational intensity more productively. Polar communicational linkage considerably increases chances of productive interchange by information flows, allowing to reduce a hindrance of communication perception;

- Settlement of streams of the information. Managers of establishment SPO should show the information requirements. Managers are obliged to be able to analyze the qualitative and quantitative parties of the kommunikatsionno-information requirements;

- Ordering of administrative effect. Improvement of the nature of communication processes meetings with collective on which are discussed perfection of an information exchange promote.

The given directions are strategic sources of development of establishment SPO which have the essential administrative importance for management of staff in the conditions of postcrisis development.

Significance of increase in level of productivity of communication interaction of establishment SPO consists in perfection of information interaction with the help:

-Ordering of information flows;

- Sets of channels of return interaction;

- Administrative effects.

It is necessary sorientirovat research in a direction of increase of efficiency of communication streams in establishment SPO, considering thus a significant role of interchange by streams of knowledge. That in the conditions of management will be a basic element which is giving the chance to establishments SPO to transform knowledge in directions for the further strategic development. The major importance of internal communication streams consists in definition of stable interrelations between various administrative decisions, and formation of uniform system of interchange by streams by knowledge.

On the other hand in establishments SPO it is necessary to understand a parity of material and non-material costs for creation and information broadcasting, definition and rationalisation of the proper channel of communication influence, an establishment of controlling mechanisms of staff as efficiency of communication interaction.

The main condition of productive communications is a true organisation of broadcasting of information flows which forms
Certain methodological basis which is applied by any employee of the organisation. Efficient control communications is the indicator of what compilers of the information are opened for management. The indicated definitions promote increase in level of satisfaction subordinated by work and managerial process.

By consideration of diverse kinds of communication interaction it is possible to speak about various effects in management. Among present in theory it is necessary to allocate three principal views to consideration: a wheel, a circle, a chain.

Table 2.4 - Results of communication interaction depending on kinds

Results of communication interaction Kinds of communication interaction
Circle Chain Wheel
Speed (speed) Slowly Fast Fast
Sense of duty The unimportant Corresponding to management level Corresponding to management level
Ordering The bad The good The good
Lidersky signs No Are present Are present

Thus internal reserves of development of communication interaction limit, the sizes of structural elements in establishment SPO. Increase of dimension of group promotes to increase in quantity of probable communication mutual relations. Thus, from that as communication interaction is built, its effect both on reduction, and on distance increase between sent and received information depends, and activity of staff can differ with efficiency level. The nature of communication interference of employees of establishment will establish type of more effective communication administrative platform. Productivity of a controlling mechanism communications is defined by system effect from realisation of actions in the conditions of continuous acceptance of administrative decisions. Efficient control
Communications at management of staff it is characterised by significant level of efficiency of communication sequence of actions and orientirovannostju on performance of long-term prospects of development.

It is expedient to carry out an estimation of communications on following items:

- The system of a communication platform: forms a level of development of communication interaction, division and speed of broadcasting of information flows on administrative levels, and as their controlling;

- Communication cooperation is a complementarity of communication processes, ordering of administrative decisions, structure of internal and external communication development;

- Qualitative level of communication interaction, that is integrity and reliability of broadcast information flows;

-Communication necessity: satisfaction level

Organizational requirements, sufficiency of information fields for realisation of functional interaction of staff;

- Supply by communication streams: application

Technological methods of communication interaction, conformity of applied communication streams to the management purposes;

- Return interrelation: level of an openness of managers to questions and offers of subordinates, degree of interaction with an environment.

Qualitative characteristics of communication interaction depend publicity degrees in establishment, the organisations of management, stimulation from management and concerning modern problems.

Also the estimation of communications can be conducted by means of an expert estimation by ranging of the sum of ranks. And in this case the significant signs affecting productivity of communication interaction are:

- Proportionality of communications of mission, to a strategic and current condition of establishment;

- Optimality of ways of passage of information flows;

- Speed of communication interaction;

- Productivity of return interaction

- Qualitative level of information flows.

Productive communication interaction is characterised by application of personnel resources in such a manner that the established target reference points would be received at the least expenses.

Thus, it is necessary to allocate two main approaches to statusing of communication interaction in establishments SPO: public and administrative. In the further research it is necessary to use the system approach to formation of qualitative level of communications as it gives the chance to present at once some diverse kinds of effect.

In research it is necessary to understand the communications aimed at achievement of problems of establishment SPO as effective communications, characterised by significant degree of economic and public efficiency, the wasteful component on which should be less than the acquired system administrative effect. We will present in drawing 2.7 algorithm of an estimation of efficiency of qualitative level of communication interaction in establishments SPO.

Drawing 2.7 Algorithm of an estimation of efficiency of qualitative level of communication interaction in establishments SPO

On an initial phase the analysis of factors of development of the external and internal environment of establishment SPO is carried out. Present levels of interrelation according to features of educational activity are studied, definition of communication requirements is carried out.

The second phase consists in definition of methodology of research of communication development.

At an analysis stage of communications there is a problematics definition in communication area of management. We will define essential criteria for an estimation of communications:

- Number of communication streams;

The-structure of communication space, is characterised by integrity of communication system, possibility to supervise its activity;

- Satisfaction of requirements for communication interaction;

-Achievement of balance between vertical and horizontal streams of communication interaction in establishment;

-Productivity of return communication interaction;

-Speed of broadcasting of information flows;

- Qualitative characteristics of communication interaction;

The-analysis of an organizational climate, including communication development.

Submission of results in practice gives the chance to analyse present communication problems of establishment SPO.

On the basis of the presented analysis of communication interaction, it is necessary to formulate a conclusion about qualitative potential of management of communications on the basis of a complex estimation which gives the chance to define the results connected with qualitative communication development. After the analysis of efficiency of communication interaction it is necessary to formulate a conclusion about achievement of the primary goals during efficient control staff.

If satisfaction level qualitative level of communication interaction is high, it is possible to speak about a productive control system in establishment SPO, at opposite variants of development, it is necessary to return on a stage on which there were problems at acceptance of administrative decisions, to revise a choice of methodology of research, the analysis of communications and visualisation of results and to carry out studying of level of efficiency of communication interaction anew.

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A source: Suchkova Elena Evgenevna. PERFECTION of COMMUNICATION INTERACTION In MANAGEMENT of STAFF. The dissertation on competition of a scientific degree of a Cand.Econ.Sci. Kursk - 2018. 2018

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